In its sole discretion, Adobe may engage research and development teams on critical cases only and on a limited basis for problem identification.Based on the customer input, Adobe will determine the degree of impact and exposure and the consequent activities. Adobe may, in its sole discretion, develop new hot fixes for problems of high technical impact or business exposure for customers.Adobe Customer Care will direct customers to existing fixes, patches, or workarounds applicable to the reported case.No enhancements will be made to the product or service to support new or updated versions of the platforms or operating systems on which the product runs or to which it connects.No new enhancements will be made to the product or service.During the timeframe between when the EOL notification is made and the actual termination of support, the product will be supported as follows:.Adobe will use commercially reasonable effort to provide a 12-months' notice of the affected product's end-of-sale date and/or the last day when the affected product can be ordered.Adobe will use commercially reasonable effort to provide at least 12-months' notice before the termination of support.
Adobe reserves the right to discontinue a product by terminating support for such product, at any time.
